European Companies Embrace Strong Sustainability Measures
The Evolution of Sustainability in European Enterprises
European enterprises are increasingly shifting their sustainability efforts from mere regulatory compliance to achieving tangible financial and operational outcomes. This transformation is highlighted in the latest report by Information Services Group (ISG), a global technology research and advisory firm centered around AI. The 2025 ISG Provider Lens® European and Global Digital Sustainability report reveals that companies are investing in integrated environmental, social, and governance (ESG) data architectures. These systems connect sustainability information across finance, procurement, HR, operations, and operational technology (OT) systems, enhancing accuracy and governance.
Integrated ESG Data Architectures
Organizations are also seeking solutions for supply chain and product-level transparency to gain deeper insights into carbon emissions and workforce practices. According to Matthias Paletta, director at ISG, “European companies are aligning their strategies with the renewable energy transition to manage energy exposure, support decarbonization goals, and capture new opportunities for growth.” They are looking for providers that can translate data, AI, and industry expertise into verifiable outcomes that enhance transparency, accountability, and competitive differentiation.
Digital Sustainability Solutions
As Europe’s energy mix shifts toward renewables, energy-intensive organizations are using digital tools supported by accurate metering and emissions data to manage electrification, integrate on-site renewables, and improve operational flexibility. This helps enterprises adapt to a more variable power system, optimize energy use, and remain competitive as decarbonization shapes operational and investment decisions.
Strategy and Enablement Services
Enterprises are seeking strategy and enablement services to guide their approach to double materiality, due diligence, and climate risk assessment. These efforts are part of broader transformation initiatives, supported by business cases and scenario modeling, to evaluate climate risks and explore circular economy strategies. Providers facilitate this shift with data-driven blueprints and operating models that clarify roles, responsibilities, and data ownership across operational, governance, and technology functions.
Real-Time Decision-Support Tools
By integrating sustainability data with real-time decision-support tools, European organizations are gaining visibility into industrial processes, supporting cost control, more efficient use of energy and materials, and reduced environmental impact. These solutions give workforces granular, contextual operational data, augmented by AI and IoT capabilities, for better daily decision-making. Providers enable this adoption through a combination of consulting, engineering expertise, advanced OT technologies, and managed services for complex operational environments.
Market Maturation
“After a period of rapid expansion, Europe’s digital sustainability market is maturing as providers sharpen portfolios around clear, outcome-driven use cases,” said Matt Warburton, principal consultant and digital sustainability lead at ISG and lead author of the report. “Enterprises seek providers that pair concrete environmental, social, and economic outcomes with transparent, data-driven delivery models.”
Emerging Trends
The report also explores other trends in digital sustainability, including skill gaps that affect both enterprises and providers and the deployment of GenAI to produce qualitative narratives for corporate sustainability reporting.
Key Players in the Market
The 2025 ISG Provider Lens® European and Global Digital Sustainability report evaluates 70 unique providers across three quadrants in the European market: Strategy and Enablement Services, OT and Industry-specific Solutions and Services, and IT Solutions and Services. Several companies, including Accenture, Capgemini, Cognizant, Deutsche Telekom/T-Systems, HCLTech, IBM, Infosys, TCS, and Wipro, are named as Leaders in three quadrants each. Other firms like Deloitte, EY, NTT DATA, and PwC are recognized as Leaders in two quadrants each.
In addition, Atos, BCG, ERM, Hitachi Digital Services, Kyndryl, L&T Technology Services, McKinsey & Company, Microsoft, and Schneider Electric are named as Leaders in one quadrant each. Genpact, LTIMindtree, and Siemens are recognized as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.
Global Market Evaluation
The report also evaluates the capabilities of 56 providers across two quadrants that span the global market: Data Advisory and Integration Services and Data Platforms and Managed Services. Accenture, Capgemini, Cognizant, Genpact, HCLTech, IBM, Infosys, Tech Mahindra, and Wipro are named as Leaders in both quadrants. Cority, Deloitte, EcoVadis, EY, LTIMindtree, Microsoft, PwC, SAP, Sphera, Wolters Kluwer, and Workiva are Leaders in one quadrant each. Deutsche Telekom/T-Systems is also named as a Rising Star in one quadrant.
Customized Reports
Customized versions of the report are available from Atos, Deutsche Telekom/T-Systems, Kyndryl, and NTT Data. The 2025 ISG Provider Lens® European and Global Digital Sustainability report is available to subscribers or for one-time purchase on the official website.
About ISG Provider Lens® Research
The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia, and Singapore/Malaysia, with additional markets to be added in the future.
About ISG
ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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